Submit a cancellation request

Please fill out the following form to submit your withdrawal request. ⚠️ Important Information for Food Products: Please note that due to food safety, hygiene, and health protection reasons, the right of withdrawal applies only to shelf-stable food products that are in their original, factory-sealed packaging and have not been opened. In accordance with EU law, perishable food items (with a short shelf-life) or food products that have been unsealed after delivery cannot be returned or refunded.